Choosing a fulfilment partner is not a small decision. You're trusting them with your inventory, your orders and part of your customer experience.
1. Transparency on costs
Always request a total cost calculation based on your expected volumes.
2. Flexibility without minimum volumes
Choose a partner who scales with your pace — up but also down if needed.
3. Technical integration
Can the partner connect to your webshop platform? Ask which platforms are supported and whether integration costs extra.
4. Accessibility and communication
Who is your point of contact? A ticket system or a direct line?
5. Location
A warehouse in Belgium is ideal for fast delivery in the Benelux.
Take your time with this choice. A good fulfilment partner isn't a vendor — it's an extension of your business.